Thank you for your purchase! Femme Couture Boutique is committed to providing customers with quality items and the best customer service. We stand behind everything we sell. If you are not 100% satisfied with your purchase, you may return your item(s) for a store credit. We do not issue refunds. Please note, the value of the store credit will be the cost of the merchandise, minus any shipping fees.
The following items cannot be returned:
- Sale/Discounted or Promotional Items
- T-shirts & Sweatshirts
- Swim Wear
- Ink Pens
- Items not returned within 3 days of delivery
To return an item, email FCB at firstname.lastname@example.org
Subject Line: Return & "Order Number"
After receiving a return authorization number, mail your return to the address provided in the email from FCB. Please be sure to include your name and order number to ensure store credit is given properly.
Unfortunately, at this time, return shipping costs are non-refundable.
All returns must be postmarked within three (3) days of the delivery date.
Once we receive your merchandise, a store credit will be issued only if the merchandise is returned in its original, unworn, unwashed, undamaged condition with original tags attached. No Exceptions. All orders placed with a store credit are final sale.
If you have any questions concerning our return policy, please contact us at:
Our Return Policy has been updated as of November 18, 2019. Please note that by making a purchase at Femme Couture Boutique you agree to this return policy.